Returns & Exchanges

At Splash Wines, your satisfaction is our top priority; if you are not completely happy with your selection, we offer a 100% satisfaction guarantee to ensure you only pay for wine you love.

Return Process

• 1.
  Contact Customer Support

  Reach out to our Splash Support team via email or live chat within 30 days of your delivery to initiate a return or report an issue.

• 2.
  Receive a Return Label

  If a return is required, we will provide you with a prepaid shipping label to send the remaining bottles back to our warehouse.

• 3.
  Package Your Wine

  Securely pack the bottles in their original packaging or a sturdy wine-shipping box to prevent breakage during transit.

• 4.
  Refund or Store Credit

  Once your return is received, we will issue a full refund to your original payment method or provide store credit for your next discovery.